Calm, reliable IT that keeps your business running smoothly.
UrbanTS delivers practical managed IT services—Microsoft 365, endpoint support, backups, security basics, and fast help when things break. Clear communication, no fluff.
Services
Simple, modern coverage for the things that actually break day-to-day.
Managed IT Support
Fast help for users, devices, printers, Wi-Fi and day-to-day issues—without the runaround.
Security Basics
MFA, endpoint protection, email hardening and sensible policies that reduce risk without friction.
Microsoft 365
Setup, migrations, mailbox fixes, licensing, and ongoing admin—done properly.
Projects & Improvements
New office setup, network upgrades, device rollouts, and “let’s do it properly” cleanups.
Backups & Recovery
Backup strategy, verification, and recovery planning—so one bad day doesn’t become a disaster.
Monitoring & Maintenance
Lightweight health checks and routine maintenance to prevent issues before they hit staff.
How it works
Clear steps. No jargon. You always know what’s happening.
1) Quick assessment
We review users, devices, email, backups and pain points. You’ll get a clear plan (and what to ignore).
2) Onboard & secure
We set up accounts, MFA, sensible policies and support channels. Minimal disruption, maximum clarity.
3) Ongoing support
Day-to-day help + proactive maintenance. You focus on work, we handle the IT noise.
Pricing
Keep it simple. Start small, scale as you grow. (Replace these numbers with yours.)
Starter
For micro teams that need reliable cover.
- Email & account help (M365)
- Device troubleshooting
- Security basics (MFA guidance)
- Remote support
Business
Best all-round cover for most small businesses.
- Everything in Starter
- Managed Microsoft 365
- Backup checks & restore testing
- Device hygiene & patching guidance
- Priority response
Plus
For teams that want tighter controls & reporting.
- Everything in Business
- More security hardening
- Monthly health summary
- Onboarding/offboarding process
- Project planning support
Tip: Most MSPs succeed with 2–3 simple packages. Keep the wording outcome-focused, not tool-focused.
About UrbanTS
Practical IT, delivered with clear communication and a focus on what actually matters.
Built for small businesses
UrbanTS is designed for teams that don’t want IT drama. We prioritise stability, security fundamentals, and fast, friendly support—without drowning you in jargon, upsells or complicated contracts.
Based in the UK
Local, responsive and accountable. You’ll always know who you’re speaking to.
Contact
Tell us what you need. We’ll reply with the simplest, most practical next step.
Request a quote
Give us a few details and we’ll come back with options that match your size and setup.
Quick details
Swap these placeholders with your real contact info.
Email: hello@urbants.co.uk
Support: support@urbants.co.uk
Hours: Mon–Fri, 9am–5pm
Coverage: UK (remote-first)
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