Managed IT for small businesses

Clean, modern support that makes IT quiet again.

UrbanTS provides practical managed IT—Microsoft 365, endpoint support, backups, and security fundamentals. Clear comms, fast response, and a focus on what actually keeps teams productive.

Same-day response Typical for active clients
No long contracts Simple monthly service
Secure-by-default MFA + baseline hardening

Services

Everything is designed to be understandable and actually useful—no tool-speak, no fluff.

Managed IT Support

Fast help for users, devices, printers, Wi-Fi and day-to-day issues—without the runaround.

Security Fundamentals

MFA, endpoint protection, email hardening and sensible policies that reduce risk without friction.

Microsoft 365

Setup, migrations, mailbox fixes, licensing and ongoing admin—done properly.

Backup & Recovery

Backup strategy, verification and recovery planning—so a bad day doesn’t become a disaster.

Monitoring & Maintenance

Lightweight checks and routine maintenance to prevent issues before they hit staff.

Projects & Upgrades

Office setups, network refreshes, device rollouts and “let’s fix it properly” cleanups.

Case studies

Examples of outcomes. Replace these with your real stories as you land clients.

Care provider: stabilised email + devices

Managed IT + M365

Introduced MFA, cleaned up mail rules, standardised devices and implemented consistent onboarding for staff.

Less downtime Support requests reduced
Stronger security MFA + baseline hardening

Accountancy firm: backup + recovery confidence

Backup & resilience

Built a simple backup strategy, added verification checks, and documented recovery so the plan is actionable.

Verified backups Restore testing scheduled
Lower risk Clear recovery process

Construction office: Wi-Fi + network refresh

Network improvement

Improved coverage, removed dead zones, tidied cabling and introduced sensible segmentation for stability.

Better coverage Fewer dropouts
More stability Less “random” issues

Small retail team: onboarding made simple

Process + support

Standardised accounts, created a simple starter checklist and streamlined device setup for new staff.

Faster starts New users ready quickly
Less confusion Clear process

FAQ

Simple answers. No jargon. If you want, we can tailor these to your exact offering.

What size businesses do you work with?

Typically 1–25 users. Small teams benefit most from having reliable support and a secure baseline without needing in-house IT.

Do you offer monthly contracts?

Yes. Straightforward monthly service, no unnecessary lock-ins. We agree what’s covered, how support is requested, and response expectations.

Can you support Microsoft 365?

Absolutely—setup, migrations, user management, security (MFA/policies), and ongoing admin. We keep it understandable and documented.

How do you handle security?

We start with the fundamentals: MFA, endpoint protection, email hardening, least privilege, and sensible policy. Then we build up as needed.

Do you provide onsite support?

Remote-first (fast and efficient), with onsite available when required—typically for network work, setups, or hardware issues.

Contact

No form. No friction. Email or call and we’ll get you sorted.

General enquiries

Quotes, onboarding, and general questions.

hello@urbants.co.uk Email

Support

For existing clients and urgent issues.

support@urbants.co.uk Email

Availability

Remote-first across the UK, with onsite when needed.

Mon–Fri, 9am–5pm Hours