Managed IT Support Microsoft 365 Management Security, Backups & Networking

UrbanTS keeps your IT stable, secure, and properly managed — with clear accountability and documented work. All broadband/connectivity issues are raised to us, and we liaise with the supplier to drive resolution.

Request a quote

What we support

Cloud Services
Desktop & Server Management
Cyber Security
Email Services

Services

Microsoft 365

Tenant ownership done properly: users, licensing, mail flow, governance, MFA and security baselines — with documented change control.

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Cyber Security

Practical security that reduces real risk: MFA, least privilege, patch discipline, endpoint standards, and hardened email.

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Networking & Wi-Fi

Stability first. We tidy, segment and secure networks so businesses stop suffering dropouts, slow Wi-Fi and mystery faults.

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Backup & Disaster Recovery

Backups you can restore from. Verification, restore testing, recovery runbooks and readiness so downtime doesn’t become a disaster.

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Managed Support

Day-to-day support with accountability: ticket ownership, maintenance, documentation and supplier liaison. (This is included in managed packages.)

See packages

We stabilise first, then improve — with a clear security baseline and documented changes.

Audit → Fix recurring faults → Apply sensible hardening → Ongoing support and supplier management.

Support packages

ESSENTIAL

£ / month

  • Remote support & ticket handling
  • Microsoft 365 administration
  • Security baseline (MFA + core policies)
  • Supplier liaison (raise broadband issues to UrbanTS)
SECURE

£ / month

  • Everything in Essential
  • Monitoring & patch management
  • Email hardening & phishing reduction
  • Backup verification & recovery readiness
COMPLETE

£ / month

  • Everything in Secure
  • Standardisation & endpoint management
  • Quarterly service review & roadmap
  • Enhanced vendor/supplier management
REQUEST A QUOTE

Email us with your user count, number of sites, Microsoft 365 status, and the top three issues you want fixed. We’ll reply with next steps and a recommended package.

Email: hello@urbants.co.uk
Support: support@urbants.co.uk
Hours: Mon–Fri, 9am–5pm